Authenticity Guarantee

In short

  • Every item is 100% authentic and brand new, sourced only from authorized suppliers — never from resale, parallel or unverified channels.
  • Wanan Luxury is a retailer, not a marketplace: we are the seller of record, so there is no third-party seller between you and your order.
  • Orders arrive with original tags, an unbroken security seal and original packaging, plus the brand's certificate of authenticity when one is issued.
  • The store is operated by WNN S.r.l., Piazzale Clodio 22, 00195 Rome, Italy — VAT IT02619740208, REA RM-1650518.
  • Customers rate us 4.7 out of 5 across 2,722 verified reviews, collected after delivery and published in full.
  • Doubt about an item? We arrange an independent expert appraisal: if it finds the item is not authentic, you are refunded in full, shipping included — and the claim is not limited to the 14-day return window.

Yes — every item sold on Wanan Luxury is 100% authentic and original. We buy exclusively from authorized suppliers, everything we sell is brand new and from the current or a recent season, each order is checked before it ships, and the company behind the store is a named Italian retailer (WNN S.r.l., Rome) that is the seller of record for your purchase.

Our authenticity guarantee at a glance

Authenticity 100% authentic and original — full price and sale items alike
Sourcing Authorized suppliers only: Italian boutiques and official retail partners. No parallel, resale or unverified channels
Condition Brand new, unworn, current or recent season. No pre-owned, no vintage resale, no unbranded stock
Checks Every order goes through a quality check before it is handed to the courier
What comes with it Original tags, unbroken security seal, original packaging, and the brand's certificate of authenticity when the brand issues one
Who sells to you WNN S.r.l., Rome, Italy — a retailer and the seller of record, not a marketplace
If you doubt an item We arrange an appraisal by an independent authenticator. If it finds the item is not authentic: full refund, shipping included, with no limit tied to the return window
Changed your mind Return the item within 14 days of delivery; refund to your original payment method within 14 days of the item reaching us

Where our products come from

Wanan Luxury is a multi-brand retailer, not a marketplace. We buy stock from authorized suppliers — Italian boutiques and official retail partners — and we sell it to you directly: your contract is with us, there is no third-party seller in the middle, no separate return address per item, and no ambiguity about who answers when something goes wrong. Nothing in the catalogue comes from resale, unverified wholesalers or «outlet-only» production runs.

Our stock is largely single-piece: when a size shows as available, it is usually the one garment we hold in that size. That is a direct consequence of buying real boutique stock rather than bulk merchandise, and it is also why items disappear quickly. The catalogue covers 578 designer brands and more than 60,000 products across womenswear, menswear, shoes, bags and accessories — you can browse every label on our brands page.

What you can buy, and what it costs

The catalogue covers 578 designer brands and more than 60,000 products. Measured across a sample of 4,000 items in September 2026, the median price is $385: about a third of the catalogue is under $300, six items in ten are under $500, and roughly one in seven is above $1,000. Around 85% of items carry a reduced price against their full retail price, with a median reduction of 25% — the current selection is in the designer sale.

Category Share of the catalogue Typical price (median)
Clothing, women's and men's about 63% $432
Accessories and jewellery about 15% $308
Shoes about 12% $286
Bags and small leather goods about 10% $538

Everything ships from Italy for a $35 flat rate, arrives in 3–5 business days with duties and taxes already included, and can be returned within 14 days — the conditions are on orders and shipping and in the return policy.

What arrives with your order

Every parcel contains the item exactly as it left the boutique: original tags attached, the security seal intact, and the original branded packaging — box, dust bag or garment bag, depending on the item. Where the brand issues a certificate or card of authenticity, it travels with the product.

Keep the seal unbroken until you are sure you are keeping the item: an intact security thread, unremoved tags and original packaging are also the conditions for a return to be accepted, as set out in our return policy.

How to tell whether a luxury site is trustworthy

These are the checks worth running on any online luxury retailer before you order — and what you can verify about us in each case.

  • Is there a named company, with an address and a tax number? A trustworthy store publishes its legal identity, not just a brand name. Ours: WNN S.r.l., Piazzale Clodio 22, 00195 Rome, Italy, VAT IT02619740208, REA RM-1650518.
  • Is it a retailer or a marketplace? On a marketplace you buy from a third-party seller whose sourcing you cannot check. We are the retailer and the seller of record for every order.
  • Does it say where the goods come from? Vague wording usually hides parallel-market sourcing. We buy from authorized suppliers only, and we sell new stock, never pre-owned.
  • Are the reviews collected after delivery, and are the negative ones published? Ours are requested from customers who actually received an order, and they are published in full — critical ones included — on our reviews page: 4.7 out of 5 across 2,722 verified reviews.
  • Are returns, refunds and costs written down before you buy? Ours are: 14 days from delivery to request a return, refund within 14 days of the item reaching us, return shipping deducted ($45 from the United States). The full conditions are on the return policy and in our FAQs.
  • Is the payment handled by a proper gateway? Card details should never be stored by the shop. Ours are not: payments run through an encrypted gateway, with PayPal, Google Pay and Klarna also available. See payments.
  • Is the final price the final price? Hidden customs charges are a common surprise. Orders to the United States ship for a $35 flat rate in 3–5 business days with duties and taxes already included — details on orders and shipping.

How to check an item you have received

Whoever you buy from, these are the checks that take two minutes and settle most doubts about a luxury purchase.

  • Tags and seal. A new luxury item arrives with its brand tags still attached and the security seal unbroken. Tags that have been cut off, reattached or replaced with generic ones are the single most common warning sign.
  • Labels and codes. Interior labels, serial or model codes and care labels should be cleanly printed or stitched, correctly spelled, and consistent with the model as shown on the brand's own website. Blurred printing and misspellings are not manufacturing tolerances.
  • Stitching and hardware. Seams should be even and straight, with no loose threads; zips, buckles and clasps should feel heavy for their size, move smoothly and carry the brand marking where the brand normally applies it.
  • Packaging. Boxes, dust bags and care cards are part of the product. Missing or mismatched packaging on an item sold as new deserves an explanation from the seller.
  • The price. Genuine past-season stock is discounted; it is not given away. A price far below what every authorized retailer is asking for the same model is the clearest signal that something is wrong.
  • How you were asked to pay. Traceable methods — card, PayPal — leave you a recourse. A seller who insists on a bank transfer or an off-platform payment is removing it.

If a check does not add up on something you bought from us, stop there and contact us before wearing or removing anything from the item: the fastest resolution starts with the packaging intact.

If you ever doubt an item you received

Write to info@wananluxury.com or use the contact page with your order number and photographs of the item, its tags and its packaging. Leave the item as it is — tags attached, seal unbroken, original packaging — because that is what an examination starts from.

If the doubt is not resolved by those photographs, we arrange an appraisal with an independent authenticator: the judgement comes from a third party, not from us.

  • If the appraisal finds the item is not authentic, the appraisal is at our expense and you are refunded in full — the item and the shipping you paid — at no cost to you.
  • If the appraisal confirms the item is authentic, its cost is borne by whoever requested it; the item stays yours, and the ordinary return terms still apply if you are within the return window.
  • There is no 14-day limit on an authenticity claim. Changing your mind is a return, and that has a 14-day window; authenticity is a matter of the goods not being what they were sold as, and we accept those claims after the return window has closed.

Separately from all this, the ordinary return remains available for any reason within 14 days from delivery: once the item is back with us the refund is issued to your original payment method within 14 days, with return shipping deducted; shipping and shipping-protection fees are not refundable.

The company behind this store

Wanan Luxury is operated by WNN S.r.l., Piazzale Clodio 22, 00195 Rome (RM), Italy — VAT and tax number IT02619740208, REA RM-1650518. Orders are processed within 24–72 business hours and shipped by express courier from Italy. You can reach the team at info@wananluxury.com, Monday to Friday, 9:00 to 18:00 Central European Time. More about the business is on our about us page.

Frequently asked questions

Are Wanan Luxury products authentic?

Yes. All our products are 100% authentic and original, and they undergo strict quality checks before shipping. We source only from authorized suppliers, and every item — full price or on sale — is covered by the same guarantee.

Where do your products come from?

From authorized suppliers: Italian boutiques and official retail partners whose seasonal stock we buy and resell directly. Nothing comes from parallel importers, resale platforms or unverified wholesalers, and nothing is produced specifically for outlet channels.

Are the items new or pre-owned?

Brand new. Wanan Luxury is not a resale or second-hand platform: everything we sell is unworn boutique stock from the current or a recent season, in its original packaging with tags and seals attached.

How much do items cost, and are they discounted?

The median price across a sample of 4,000 catalogue items measured in September 2026 is $385: about a third of the catalogue is under $300 and six items in ten are under $500. Around 85% of items are sold below their full retail price, with a median reduction of 25%; the discounted selection is in the designer sale.

Do you provide a certificate of authenticity?

Products come with the brand's original tags and, when the brand issues one, its certificate or card of authenticity. Not every luxury house issues certificates; where one exists, it ships with the item. The security seal, the tags and the original packaging travel with every order.

Am I buying from Wanan Luxury or from a third-party seller?

From Wanan Luxury. We are a multi-brand retailer, not a marketplace: WNN S.r.l. is the seller of record, and the same company handles the order, the shipment, the return and the refund. There is no third-party seller whose sourcing or policies differ from ours.

What happens if I think an item is not authentic?

Contact us at info@wananluxury.com with your order number and photographs of the item, its tags and its packaging, and leave the item untouched. If the question is not settled from the photographs, we arrange an appraisal with an independent authenticator. If the appraisal finds the item is not authentic, we cover its cost and refund you in full, shipping included; if it confirms the item is authentic, the cost of the appraisal is borne by whoever requested it. An authenticity claim is not limited to the 14-day return window.

Who carries out the appraisal, and who pays for it?

An independent third-party authenticator, not us — the point of the appraisal is that the judgement does not come from the seller. We organise it and advance it; the cost falls on us whenever the item turns out not to be authentic, and on whoever requested it when the item is confirmed genuine.

How can I check that an item I received is genuine?

Start with the tags and the security seal: on a new luxury item both are present and unbroken. Then check that interior labels, serial or model codes, stitching and hardware match the same model on the brand's own website, and that the packaging is the branded one. If anything does not add up, leave the item untouched with its packaging and contact us at info@wananluxury.com before the 14-day return window closes.

How do I know the reviews are genuine?

Reviews are requested after delivery from customers who actually placed an order, and they are published in full, including the critical ones. The current score is 4.7 out of 5 across 2,722 verified reviews, which you can read on our reviews page.

Is it safe to pay on this site?

Yes. Transactions are encrypted and Wanan Luxury does not record or store your card details: they go straight to the payment gateway. You can also pay with PayPal, Google Pay or, on orders shipping to the United States and Canada, in interest-free instalments with Klarna. Details on the payments page.

Are sale items authentic too?

Yes — discounted items are the same authentic boutique stock, marked down because the season has changed, not because they come from a different source. You can browse them in the designer sale.

Who is the company behind Wanan Luxury?

WNN S.r.l., an Italian company based at Piazzale Clodio 22, 00195 Rome, Italy, VAT and tax number IT02619740208, REA RM-1650518. The store ships internationally from Italy by express courier; orders to the United States arrive in 3–5 business days with duties and taxes included, for a $35 flat rate.

Questions about a specific item? Our customer care team is available via the contact page. Page updated September 2026.